Last updated: August 2026
1. Introduction
This Privacy Policy explains how Jett Miller (“Jett Miller”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you visit our website, contact us, or otherwise interact with our brand and services.
We are committed to protecting your privacy and handling your personal data in an open, transparent, and lawful manner. This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please do not use our website or provide us with your personal data.
2. Who we are (Data Controller)
For the purposes of applicable data protection law, Jett Miller is the “data controller” responsible for your personal data. This means we determine how and why your personal information is processed.
If you have any questions about this policy or how we handle your data, you can contact us using the details below:
Email: [email protected] Phone: +44 070 7191 1129 Postal address: 16 Malvern Rd, Ashford TN24 8HS, United Kingdom
3. The information we collect
We may collect and process the following categories of personal data about you:
Information you provide directly to us. This includes any details you share when you fill in a contact form, subscribe to a newsletter or mailing list, send us an email, make an enquiry, request a service or collaboration, leave a comment, or otherwise correspond with us. Such information may include your name, email address, telephone number, postal address, and the content of any messages you send.
Transactional information. If you purchase a product or service, or make a booking through our website, we may collect details necessary to process that transaction, such as billing information, delivery details, and records of your purchases. Please note that payment card details are typically handled directly by our secure third-party payment providers and are not stored by us.
Technical and usage information. When you visit our website, we may automatically collect certain information about your device and how you use our site. This may include your IP address, browser type and version, operating system, device identifiers, referring website, the pages you view, the links you click, the time and date of your visit, and the duration of your session.
Cookies and similar technologies. We use cookies and comparable tracking technologies to operate our website, understand how it is used, and improve your experience. See the “Cookies” section below for more detail.
Information from third parties. We may occasionally receive information about you from third parties, such as social media platforms (if you interact with us through them), analytics providers, or business partners, in accordance with their own privacy policies and your privacy settings.
We do not intentionally collect any special category (sensitive) personal data — such as information about your health, race, religion, or political opinions — through our website, and we ask that you do not send us such information unless it is strictly necessary and you have been asked to provide it.
4. How we collect your information
We collect personal data in the following ways:
Directly from you, when you contact us, submit a form, subscribe, make a purchase, or otherwise communicate with us; automatically, through cookies and similar technologies as you navigate and interact with our website; and from third parties, such as analytics services, social media platforms, and service providers who help us operate our business.
5. How we use your information and our legal bases
Under the UK GDPR, we must have a valid legal basis to process your personal data. We rely on the following legal bases, depending on the purpose of processing:
To respond to your enquiries and provide our services. When you contact us or request a service, we process your data to respond to you, fulfil your request, and manage our relationship with you. Our legal basis is the performance of a contract with you, or our legitimate interests in responding to and assisting the people who contact us.
To process transactions. Where you purchase a product or service, we use your data to process payments, deliver your order, and provide customer support. Our legal basis is the performance of a contract and, where applicable, compliance with our legal obligations (such as tax and accounting requirements).
To send you marketing communications. With your consent, or where otherwise permitted by law, we may send you newsletters, updates, offers, and news about Jett Miller. Our legal basis is your consent, or our legitimate interests in promoting our brand to existing customers in a way you would reasonably expect. You can withdraw your consent or unsubscribe at any time (see “Your rights” below).
To operate, maintain, and improve our website. We analyse how our website is used so we can improve its content, performance, and security. Our legal basis is our legitimate interests in running and enhancing our website and business, and, for non-essential cookies, your consent.
To comply with legal and regulatory obligations. We may process your data where necessary to comply with the law, respond to lawful requests from public authorities, or establish, exercise, or defend legal claims. Our legal basis is compliance with a legal obligation and our legitimate interests in protecting our rights.
Where we rely on legitimate interests, we always balance those interests against your rights and freedoms, and we will not use your data where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).
6. Cookies and tracking technologies
Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and provide information to the site’s owners.
We may use the following types of cookies:
Strictly necessary cookies, which are essential for the website to function and cannot be switched off in our systems; performance and analytics cookies, which help us understand how visitors interact with our website by collecting information anonymously or in aggregate; functionality cookies, which allow the website to remember choices you make and provide enhanced features; and targeting or advertising cookies, which may be used to deliver content relevant to your interests, where applicable.
When you first visit our website, you may be presented with a cookie banner allowing you to accept or manage non-essential cookies. You can also control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website. For more information about cookies and how to manage them, you can visit www.aboutcookies.org or www.allaboutcookies.org.
7. How we share your information
We do not sell your personal data to third parties. We may, however, share your information in the following limited circumstances:
With service providers. We work with trusted third-party providers who perform services on our behalf, such as website hosting, email and newsletter delivery, payment processing, analytics, and IT support. These providers only process your data on our instructions and are bound by contractual obligations to keep it secure and confidential.
With professional advisers. We may share data with our accountants, lawyers, insurers, or other advisers where necessary for the running of our business.
For legal reasons. We may disclose your information where required to comply with a legal obligation, court order, or lawful request by a public authority, or where necessary to protect our rights, property, or safety, or that of others.
In connection with a business transaction. If our business is involved in a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of that transaction, subject to appropriate safeguards.
8. International data transfers
We are based in the United Kingdom, and we aim to store and process your data within the UK or the European Economic Area (EEA) wherever possible. However, some of our third-party service providers may be located outside the UK or EEA.
Where we transfer your personal data to a country that is not covered by UK “adequacy” regulations, we will ensure appropriate safeguards are in place — such as the International Data Transfer Agreement (IDTA), UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism — so that your data continues to receive an adequate level of protection.
9. How long we keep your information
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
The length of time we keep your data depends on the nature of the information and the reason we hold it. For example, we may keep enquiry correspondence for as long as needed to manage our relationship with you; transaction and financial records are typically kept for at least six years to comply with UK tax and accounting law; and marketing data is retained until you unsubscribe or withdraw your consent.
When your personal data is no longer required, we will securely delete, anonymise, or destroy it.
10. How we protect your information
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures designed to protect it against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures may include secure servers, encryption where appropriate, access controls, and staff confidentiality obligations.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security, and any transmission of data is at your own risk. Once we receive your information, we use appropriate procedures and security features to help prevent unauthorised access.
11. Your data protection rights
Under the UK GDPR, you have a number of important rights in relation to your personal data. These include:
The right to be informed about how your data is collected and used (which this policy is intended to provide); the right of access to a copy of the personal data we hold about you; the right to rectification of inaccurate or incomplete data; the right to erasure (the “right to be forgotten”) in certain circumstances; the right to restrict processing of your data in certain circumstances; the right to data portability, allowing you to obtain and reuse your data across different services; the right to object to processing based on our legitimate interests, and to direct marketing at any time; and rights relating to automated decision-making and profiling, where applicable.
You also have the right to withdraw your consent at any time where we rely on consent to process your data. Withdrawing consent will not affect the lawfulness of any processing carried out before you withdrew it.
To exercise any of these rights, please contact us using the details in the “Contact us” section below. We will respond to your request within one month, as required by law. In most cases there is no charge for exercising your rights, though we may charge a reasonable fee or refuse to act on a request if it is manifestly unfounded, excessive, or repetitive. We may also need to verify your identity before fulfilling your request.
12. Marketing communications
Where you have consented, or where we are otherwise permitted by law, we may send you marketing communications about Jett Miller. You can opt out of marketing at any time by clicking the “unsubscribe” link in any marketing email, or by contacting us directly. Once you opt out, we will stop sending you marketing messages, although we may still contact you for essential service or transactional reasons.
13. Children’s privacy
Our website and services are not directed at children, and we do not knowingly collect personal data from children under the age of 13 without appropriate parental or guardian consent. If you believe that we may have collected information from a child without proper consent, please contact us and we will take steps to delete that information promptly.
14. Third-party websites and links
Our website may contain links to third-party websites, social media platforms, or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of any third-party websites, and we encourage you to read the privacy policy of every website you visit.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the “Last updated” date at the top of this page. Where the changes are significant, we may provide a more prominent notice. We encourage you to review this policy periodically to stay informed about how we protect your information.
16. How to make a complaint
If you have any concerns about how we handle your personal data, we would encourage you to contact us first so that we can try to resolve the matter.
You also have the right to lodge a complaint with the UK’s supervisory authority for data protection issues, the Information Commissioner’s Office (ICO):
Information Commissioner’s Office Website: www.ico.org.uk Helpline: 0303 123 1113
17. Contact us
If you have any questions, requests, or concerns about this Privacy Policy or the way we handle your personal data, please contact us:
Email: [email protected] Phone: +44 070 7191 1129 Postal address: 16 Malvern Rd, Ashford TN24 8HS, United Kingdom